Identifying details have been changed to protect privacy.
It is a difficult thing to sit across from someone and hear a story that disturbs a quiet assumption you have carried for years, the assumption that those who heal are themselves healed, or at least safe. I was sitting with a friend, talking through the aftermath of a separation that was not loud or chaotic but heavy in the way unresolved things often are. Her husband, she told me, was a therapist, and an emotional abuser, not only toward her but, more painfully, toward their children. There is a particular disorientation that comes with this, because therapy as a profession is built on trust, on the belief that those who guide others through pain have developed the capacity to hold it without causing harm. So what happens when that assumption breaks?
Competence is not the same as integration
The question is rarely spoken aloud: can a therapist be harmful in their personal life and still be effective in the consulting room? The uncomfortable answer is that they can, because therapists are not exempt from the human condition. They are trained, supervised, and guided by ethical codes, but they are not immune to unresolved trauma or harmful patterns. In fact, the very skills that make someone effective, such as empathy, insight into behaviour, and the ability to read emotion, can be misused as tools of control. Language can be turned into a weapon, insight can become manipulation, and silence can become punishment. What looks like emotional intelligence in one setting can become emotional dominance in another. This is where the distinction between professional competence and personal functioning matters. A therapist may be clinically skilled and still struggle in their own relationships, because knowledge is not the same as integration. A person can understand attachment and still struggle with attachment, can teach emotion regulation and still become dysregulated under stress, and can guide others toward insight while avoiding their own.
This raises a second question: should therapists treat themselves? Within the field the answer is clear. They should not. Like everyone else, therapists need outside reflection, through supervision and their own personal therapy, in spaces where they are not the expert but the participant. Without this, blind spots go unchallenged, and over time unchallenged blind spots can become patterns.
How to tell whether a therapist is safe
For clients the dilemma is more immediate. What do you do when the person who is meant to help resembles the person who harmed, and how do you know whether your therapist is safe? There are no perfect safeguards, but there are indicators. A safe therapeutic relationship is defined not by perfection but by accountability. A therapist who cannot tolerate feedback, who becomes defensive when questioned, who dismisses your experience rather than exploring it, or who subtly shifts blame onto you in ways that feel confusing or diminishing, is showing warning signs rather than therapeutic strength. Therapy should expand your sense of self rather than narrow it, and it should bring clarity rather than confusion. When harm occurs within therapy, it should be named. In Kenya, the statutory body responsible for the conduct of counsellors and psychologists is the Counsellors and Psychologists Board, established under the Counsellors and Psychologists Act of 2014, and a person who believes that professional standards have been breached can make a written complaint to it. Such bodies exist not as abstractions but as protections.
The question also turns inward, toward the therapist who recognises parts of themselves in this story, because the risk is not limited to other practitioners. The tendency for a professional identity to obscure personal flaws can be strong in the helping professions, where being seen as competent and ethical can create a quiet, often unconscious belief that if I help others, I must be fine. Clinical work demands a different stance, not certainty but scrutiny. Self-examination has to be intentional and structured: personal therapy as a necessity rather than a formality, supervision that allows for vulnerability and not only case discussion, honest examination of one’s own relational patterns, and a willingness to face discomfort without defensiveness. The useful question is not am I a good therapist, but where might I be causing harm without realising it. Therapy is not only what happens in the room; it is shaped by who the therapist is outside it, because patients do not interact with a technique. They interact with a person, who carries their whole history, regulated or not, into the work.
So the call is twofold. For clients, be discerning but not fearful, trust your experience, and if something feels consistently diminishing, confusing, or unsafe, pause, ask questions, and if necessary leave, because therapy is a relationship and, like all relationships, it can be evaluated. For therapists, set aside the illusion of immunity, commit to continuous self-examination, and seek help before things collapse rather than after, recognising that the authority of the role does not remove the responsibility of being human. When the healer becomes the wound, the damage is not only personal but relational and professional, and it erodes trust in the very spaces meant to restore it. The goal is not to be flawless. It is to be aware enough that those who come seeking help do not leave carrying more pain than they brought.
References
- Republic of Kenya. Counsellors and Psychologists Act, No. 14 of 2014. Provisions on complaints to the Counsellors and Psychologists Board.
- Pope, K. S., and Vasquez, M. J. T. Ethics in Psychotherapy and Counseling: A Practical Guide. Wiley, 2016.
- Norcross, J. C., and Lambert, M. J. Psychotherapy relationships that work. Psychotherapy, 2018.
